To manufacture products comparable to international standards, to be customer-focused and globally competitive through better quality, latest technology and continuous innovation.
Act with honesty and integrity
Treat people with respect
Conduct all business lawfully
Accept individual and corporate responsibility
Strive for customer satisfaction
Never be wasteful
Always work effectively and efficiently
A sales force well-trained to sell its products and support, and consult with, our customers and clients.
A marketing team that enables us to reach more customers in more compelling ways and raise our profile across our industries and around the globe.
An export traffic team that provides us with a competitive edge, enabling us to win and retain customer loyalty and become our customers’ supplier of choice.
A continuous investment in new business software and systems, new communication technology and staff training to ensure we remain on technology’s leading edge.
Customer service levels—already exemplary in many instances—that will be the envy of our competitors and the standard by which all other export management companies will be judged.
Sales managers in regional offices in all our major markets—Asia, Latin America, Europe and the Middle East –that through high-performance teamwork and state-of-the-art technology enable us to function as a seamless, global team.
Expansion of our business into new industries and related businesses, providing new avenues for growth and advancement for our company and its members.
Achieving $100 million in annual sales without ever losing the sense of intimacy and collegiality that informs our culture and makes our company a special place to work.
Serving as active corporate citizens, committed to recycling our waste, volunteering our time to community and industry groups and contributing a portion of our time and profits to worthy charitable causes.
A unified company committed to creating trust, understanding and well-being among its members by fully utilizing their diversities and talents.